Privacy policy
Last updated: April 29, 2025
Privacy Policy
This Privacy Policy describes how Buyterras (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from buyterras.shop (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make updates, we will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other necessary actions as required by applicable law.
How We Collect and Use Your Personal Information
To provide our Services, we collect and have collected personal information about you from various sources over the past 12 months, as outlined below. The type of information we collect and how we use it depends on how you interact with us.
In addition to the specific uses listed below, we may use the information we collect to communicate with you, enhance or improve the Services, comply with legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The personal information we collect from you depends on how you interact with our Site and use our Services. When we refer to "personal information," we mean data that identifies, relates to, describes, or can be linked to you. The following sections outline the categories and specific types of personal information we collect.
Information We Collect Directly from You
When you interact with our Services, we may collect the following information directly from you:
- Contact Information: This includes your name, address, phone number, and email address.
- Order Information: This includes your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account Information: This includes your username, password, security questions, and other details used to secure your account.
- Customer Support Information: This includes any information you provide when communicating with us, such as messages sent through the Services.
Certain features of the Services may require you to provide specific information about yourself. While you can choose not to provide this information, doing so may limit your ability to use or access these features.
Information We Collect about Your Usage
We may automatically collect certain information about how you interact with our Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include details about how you access and use our Site and account, such as device information, browser type, network connection details, your IP address, and other information related to your interactions with the Services.
Information We Obtain from Third Parties
We may also collect information about you from third parties, including vendors and service providers who gather information on our behalf, such as:
- Companies that support our Site and Services, like Shopify.
- Our payment processors, who collect payment details (e.g., bank account, credit/debit card information, billing address) to process your payments, fulfill your orders, and provide the products or services you’ve requested, in order to fulfill our contract with you.
- When you visit our Site, open or interact with emails we send, or engage with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies, such as pixels, web beacons, software development kits, third-party libraries, and cookies.
Any information we receive from third parties will be handled in accordance with this Privacy Policy. Please also refer to the section below, Third-Party Websites and Links.
How We Use Your Personal Information
- Providing Products and Services. We use your personal information to deliver the Services and fulfill our contract with you. This includes processing your payments, fulfilling your orders, sending notifications related to your account, purchases, returns, exchanges, and other transactions. We also use your information to create, manage, and maintain your account, arrange shipping, handle returns and exchanges, and provide other account-related features. Additionally, we may enhance your shopping experience by enabling Shopify to match your account with other Shopify services you choose to use. In such cases, Shopify will process your information in accordance with its Privacy Policy and Consumer Privacy Policy.
- Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as sending you marketing communications via email, text message, or postal mail, and displaying advertisements for products or services. This may also involve using your information to better personalize the Services and advertisements on our Site and other websites.
- Security and Fraud Prevention. We use your personal information to detect, investigate, or take action against potential fraudulent, illegal, or malicious activities. If you register an account with us, you are responsible for keeping your account credentials secure. We recommend not sharing your username, password, or other access details with anyone. If you suspect your account has been compromised, please contact us immediately.
- Communicating with You and Service Improvement. We use your personal information to provide customer support, improve our Services, and communicate effectively with you. This is done in our legitimate interests to be responsive to your needs, offer better services, and maintain our business relationship with you.
Cookies
Like many websites, we use cookies on our Site. For detailed information about the cookies we use in relation to powering our store through Shopify, please visit Shopify's cookie policy. We use cookies to enhance and improve our Site and Services (including remembering your actions and preferences), to perform analytics, and to better understand user interactions with the Services (in our legitimate interests to manage, improve, and optimize the Services). We may also allow third parties and service providers to use cookies on our Site to better customize the services, products, and advertisements both on our Site and across other websites.
Most browsers automatically accept cookies by default, but you have the option to adjust your browser settings to remove or reject cookies. However, please note that blocking or removing cookies may negatively affect your user experience and could cause some features or functionality of the Services to work improperly or become unavailable. Additionally, blocking cookies may not fully prevent information from being shared with third parties, such as our advertising partners.
Our website also recognizes the Global Privacy Control (GPC) signal, which allows you to opt-out of certain uses or disclosures of your information. If we receive a GPC signal, we will treat it as a valid request to opt out of sharing and targeted advertising for the corresponding browser or device. If we can associate the device sending the signal with a Shopify account, we will apply the opt-out request to that account as well. To learn more about Global Privacy Control, visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your browser or device.
How We Disclose Personal Information
In certain situations, we may share your personal information with third parties for purposes such as fulfilling contracts, legitimate business interests, and other reasons outlined in this Privacy Policy. These circumstances may include:
- Sharing with vendors or third-party service providers who assist us in services such as IT management, payment processing, data analytics, customer support, cloud storage, and fulfillment/shipping.
- Sharing with business and marketing partners to provide services and deliver advertisements to you. These partners will handle your information according to their own privacy policies.
- Disclosing information to third parties when you request or consent to it, such as when we need to ship products to you or through your use of social media widgets or login integrations with your consent.
- Sharing with our affiliates or within our corporate group for legitimate business purposes.
- In connection with business transactions, such as mergers or bankruptcies, to comply with legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
In the past 12 months, we have disclosed the following categories of personal information and sensitive personal information for the purposes mentioned above in "How We Collect and Use Your Personal Information" and "How We Disclose Personal Information":
| Category | Categories of Recipients |
|---|---|
|
|
We do not use or disclose sensitive personal information without your consent or for the purpose of making inferences about you.
In the past 12 months, we have "sold" and "shared" (as defined by applicable law) personal information for the purpose of conducting advertising and marketing activities, as outlined below.
| Category of Personal Information | Categories of Recipients |
|---|---|
| Identifiers such as name, e-mail address and phone number | Business and marketing partners |
| Commercial information such as records of products or services purchased | Business and marketing partners |
| Usage Data | Business and marketing partners |
Third Party Websites and Links
Our Site may contain links to third-party websites or online platforms that are not operated or controlled by us. If you visit these external sites, we encourage you to review their privacy policies, security practices, and terms and conditions. We are not responsible for the privacy or security practices of these sites, nor do we guarantee the accuracy, completeness, or reliability of the information they provide.
Please note that information you share on public or semi-public platforms, including third-party social media sites, may be visible to other users of those platforms, as well as users of our Services, and may be used by us or third parties without limitation. The inclusion of these links does not imply endorsement of the content or the site owners/operators, unless specifically stated on our Services.
Children's Data
Our Services are not intended for children, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us using the details below to request its deletion.
As of the effective date of this Privacy Policy, we are not aware of any instances where we “share” or “sell” (as defined by applicable law) personal information of individuals under the age of 16.
Security and Retention of Your Information
While we take the security of your information seriously, it's important to note that no security measures are completely foolproof, and we cannot guarantee "perfect security." Additionally, any information you send to us may not be secure during transit. We advise against using unsecured methods to transmit sensitive or confidential information.
The length of time we retain your personal information depends on various factors, such as whether we need it to maintain your account, provide our services, comply with legal obligations, resolve disputes, or enforce other relevant contracts and policies.
Your Rights
Depending on your location, you may have certain rights regarding your personal information. However, these rights may not be absolute and may only apply in specific situations. In some cases, we may be permitted to decline your request in accordance with the law.
- Right to Access: You may have the right to request access to the personal information we hold about you, including details on how we use and share it.
- Right to Delete: You may request that we delete the personal information we maintain about you.
- Right to Correct: You may ask us to correct any inaccurate personal information we have on file about you.
- Right of Portability: You may request a copy of the personal information we hold about you and, in some cases, ask us to transfer it to a third party.
- Right to Restriction Processing: You may have the right to ask us to stop or limit the processing of your personal information.
- Right to Withdrawal of Consent: If we process your personal information based on your consent, you can withdraw that consent at any time.
- Right to Appeal: If we decline your request, you may have the right to appeal our decision by responding directly to our denial.
- Managing Communication Preferences: You can opt out of receiving promotional emails from us at any time by using the unsubscribe link in those emails. However, you may still receive non-promotional communications, such as those related to your account or orders.
You can exercise these rights by contacting us through the details provided below or using the available options on our site.
We will not discriminate against you for exercising any of these rights. To process your request, we may need to verify your identity, such as through your email address or account information. In accordance with applicable laws, you may authorize an agent to make requests on your behalf. Before accepting such requests, we will require proof of authorization and may need you to verify your identity directly with us. We will respond to your request promptly as required by law.
Complaints
If you have any concerns or complaints about how we handle your personal information, please reach out to us using the contact details provided below. If you are not satisfied with our response, depending on your location, you may have the right to appeal our decision by contacting us again using the provided details, or you can file a complaint with your local data protection authority.
Contact Us
If you have any questions regarding our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please don’t hesitate to reach out.
You can contact us by phone at 713-816-6644 or email us at c[email protected].